Terms of Service
Last updated 19 August 2026 · calik.io
1. The agreement
These terms are between you and Calik AI (“we”, “us”), which operates calik.io and the workspace at calik.io/app. Using either means accepting them. If you are accepting on behalf of a company, you confirm you may bind it.
2. What the service is
Calik AI is a workspace for working with AI models: a set of specialist agents, a multi-agent canvas, a module library, and voice and image tooling, available on the web and as desktop builds. It is software that orchestrates other people's models. It is not itself a model provider.
3. Your account
- You are responsible for what happens under your account and for keeping your credentials to yourself.
- One account is for one person. Sharing a Premium account across a team is not what it is priced for; the Ultra tier exists for that.
- You must be 18 or older.
4. Your API keys, your data, third-party models
You connect your own provider keys, and what follows from that is the core of what this product is:
- We never use your API keys. They are held in your device's encrypted storage, read only to make the request you asked for, and never transmitted to us. Not for our own calls, not for testing, not for anyone else's traffic.
- We never use your data. Prompts, files, conversations and results are not collected, not read, not sold, not shared, and not used to train anything. There is no model of ours to train: the workspace orchestrates other companies' models.
- What you send goes to the provider whose key you used, under that provider's terms, and is billed by them at their prices directly to you. We do not resell tokens.
- We are not responsible for a provider changing its prices, models, terms or availability, and keeping your keys funded and within their usage rules is your side of it.
5. Acceptable use
Do not use Calik AI to break the law, to generate material that sexualises children, to harass or defraud people, to produce malware, to infringe someone's rights, or to work around a model provider's own restrictions. Do not attack the service, scrape it wholesale, or resell access to it as your own product. Accounts doing these things are closed without a refund.
6. Plans and billing
- The Free tier needs no card and does not expire.
- Premium is $10 per month, or the annual equivalent shown at checkout, and renews automatically until cancelled. Cancel any time in Settings; access continues to the end of the period already paid for.
- Card payments are sold by Lemon Squeezy as merchant of record. For those orders Lemon Squeezy is the seller, their terms apply alongside these, and your invoice and any tax come from them.
- Payments made directly to us, such as bank transfer and AirTM, are sold by us and are confirmed by hand, usually within a few hours of the reference being submitted.
- Prices are in US dollars and exclude any tax that your country adds.
7. Refunds
All sales are final. We do not offer refunds: not for a partly used billing period, not for a plan bought by mistake, not for a change of mind, and not for a subscription somebody forgot to cancel.
The reason is section 4. The workspace runs on your own provider keys, so a subscription buys access to software rather than a balance of usage: there is nothing unspent to give back. It is also why there is a free tier with no card and no expiry. Try everything that matters before you pay for anything. Cancel whenever you like and the plan stops renewing; access runs to the end of the period already paid for.
Two things this policy cannot do, said plainly so nobody is surprised. Where the law of the country you live in gives a consumer a right to cancel a distance contract that cannot be excluded by agreement, that right applies whatever this page says. And card orders are sold by Lemon Squeezy as merchant of record: their terms govern that transaction and they may refund one at their own discretion.
A payment taken in error, or a service never delivered, is not a refund question. Write to us and it will be put right.
8. AI output
Models make things up. Output can be wrong, biased, out of date, or accidentally similar to something that already exists, and the same prompt can produce different answers for different people. Check anything you intend to rely on, particularly code you are about to ship, and anything legal, medical or financial. You are responsible for what you do with what comes out.
As between you and us, whatever you put in and whatever comes out is yours. We claim no ownership of it and do not train on it.
9. Availability
The service is provided as it is, without a formal uptime commitment. Features are added, changed and occasionally retired; anything that materially reduces what a paid plan includes will be announced by e-mail before it happens, and you may cancel and be refunded for the unused part of the period.
10. Intellectual property
The software, the site, the name and the branding are ours. You get the right to use them while your account is in good standing, not to copy, resell, or reverse-engineer them beyond what the law permits. Third-party names on this site belong to their owners and appear only to say what Calik AI connects to; they do not imply any partnership or endorsement.
11. Liability
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited, including a consumer's statutory rights, which these terms do not displace. Subject to that, our total liability for any claim is capped at what you paid us in the twelve months before it arose, and we are not liable for indirect or consequential loss, lost profits, or lost data.
12. Ending the agreement
You may stop using the service and delete your account at any time. We may suspend or close an account that breaks section 5, that charges back a payment, or where we are required to. If we close a paid account for anything other than a breach, the unused part of the period is refunded.
13. Governing law
These terms are governed by the law of the place from which Calik AI is operated, and its courts have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country you live in, nor of the right to bring proceedings there.